6.1 The Student Success Center

The Student Success Center (SSC) provides academic support services to graduate and undergraduate students across the university. Their services include the following:

• Academic Coaching: The Academic Coaching program helps students develop effective learning habits and strategies, including skills related to studying, test taking, time-management and more. Academic coaches meet one-on-one with students to help them hone specific skills related to the students' individual academic goals.
• Graduate Student Services: The SSC offers a suite of services that are designed to meet the particular needs of graduate students, including writing and research retreats, and writing and research groups, which provide support for students who are working on dissertations and theses.
• Conversation Partners: Conversation Partners help students who are learning English, Spanish, Arabic, Chinese, and Japanese to achieve fluency in their target language.
• Peer Assisted Study Sessions (PASS): PASS sessions are weekly study meetings that provide students in select challenging courses with an opportunity to learn and explore course content in an interactive, small-group setting. The groups meet twice per week, and they are guided by trained peer leaders.
• STEM Learning Lab: The STEM Learning Lab offers tutoring for students enrolled in a Math, Chemistry, Physics, Biology, Engineering, Economics, and Statistics courses, among others. Tutors meet one-on-one with students in these courses, and help them review and practice course content. The STEM Learning Lab offers exam review services for students who are preparing for high-stakes exams in foundational math and science courses.
• The Writing Center: Writing Center tutoring services help undergraduate and graduate students develop as writers. Writing tutors work collaboratively with students on many aspects of their writing, including organization, argument, editing sentences for clarity and grammar, incorporating outside sources, and citation.

The Student Success Center is located in Charles Library, room 230.; however, when the university is following social-distancing protocols, all SSC services will be provided exclusively online.

Adjunct faculty members are asked to share information about the Student Success Center with their students and to encourage (not require) their students to use SSC services. To provide information on the syllabus, faculty may use one of the sample syllabus statements, which can be found on the SSC website. Instructors may also request to have a representative of the Student Success Center visit their class to provide a brief presentation about their services.

Adjunct faculty are invited to sign up for the Student Success Center’s monthly newsletter, through which up-to-date information about programs and special events is provided.

6.2 Counseling Center

Temple University students have free access to the Tuttleman Counseling Services. Assistance is confidential and free of charge. The Counseling Center provides an atmosphere that is informal and professional, where students can feel safe and comfortable seeking help.

A wide range of assistance is available including counseling, support groups, literature, and educational programs and outreach events. Service is offered through five specialized units and includes: Psychological Services, Psychiatric Services, Campus Alcohol and Substance Awareness (CASA), Sexual Assault and Counseling Education (SACE), Eating and Body Image Concerns, Conflict Education Resource Team (CERT). Counseling Centers are located at:

1700 N. Broad St (2nd Floor)
Philadelphia, PA 19121
Telephone: (215) 204-7276

For information about services at the Ambler, Tyler and Health Sciences campus, please call (215) 204-7276.

For more information visit: https://counseling.temple.edu/.

Some students may be able to get prompt and useful help from the Psychology Department in Weiss Hall, which provides low-cost sessions with graduate psychology students.

6.3 The CARE Team

The CARE Team is a multi-disciplinary body of stakeholders from across the University which receives referrals pertaining to students of concern, collects additional information, and then identifies and enacts appropriate strategies for addressing the situation.

The CARE Team is not for emergencies. If there is an immediate threat to a student (either through self-harm or interpersonal violence) or the community, please call Campus Safety at 215-204-1234. If you believe a student is in need of immediate psychological help, you may call the Counseling Service for a consultation or to report the incident at 215-204-7276.

For behaviors that are of concern, either because they are out of character or persistent even after being addressed, a referral to the CARE Team may be the next step. For more details on CARE, see https://careteam.temple.edu/